Former students will know the emphasis I place on Lipsky’s work on street-level bureaucracy. I was recently asked to write something about the book and its value for a journal, Teaching Public Administration. Re-reading the book was illuminating, partly because it reminded me of why I find it so useful as a framework for thinking about practice. But I saw more in it as well. It was written in the midst of the financial crisis of the late 1970s and early 1980s and, in this context, the emphasis on rationing and the balancing of the competing demands of clients and management come across more acutely. But it also connects well to other themes that will be familiar to students studying more contemporary policy developments. Indeed, perhaps the work is more relevant and useful today than it has ever been?
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